FactorTrust
TransUnion / FactorTrust

Security Freeze

A security freeze, sometimes referred to as a credit freeze or a consumer report freeze, is the best way to help prevent new loans from being opened in your name. It’s absolutely free to freeze and unfreeze your FactorTrust credit report, and it won’t affect your credit score.

Please note that this Security Freeze only applies to your FactorTrust credit report and is not shared with the three national credit reporting agencies (TransUnion, Equifax, Experian). Please contact one of them directly to review your security freeze options.

Freeze My Credit

  • Freeze anytime for free
  • Help control who can access your credit information
  • Won’t affect your credit score
  • Can unfreeze anytime for free

Manage My Freeze

  • Allow lenders access when you apply for new credit
  • Temporarily lift or permanently remove your freeze
  • Refreeze anytime for free

Manage PIN

  • PINs are there to add security
  • Use it to manage your freeze online or over the phone
  • Requesting a new PIN is quick and easy
NOTE: Due to privacy and information security and for your protection, any documents, plain text, pictures or attachments that contain personal identifying information (ex: social security number, date of birth, Driver’s License number) sent via email will be deleted immediately. Please fax all completed forms and supporting documentation to: 770-980-9414 or mail to: FactorTrust, Attn: Consumer Inquiries, P.O. Box 3653, Alpharetta, GA 30023.